Privacy Policy

Effective Date: 08/17/2025
Website: www.zenvya.org

Zenvya Peer Services LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Name, email address, phone number, mailing/billing address
Employment-related details (if you apply to work with us)
Any information you provide voluntarily through forms, surveys, or communications

b. Non-Personal Information

Browser type, IP address, device information, operating system
Website usage data (pages visited, time on site, referring/exit pages)
Cookies and similar technologies

c. Sensitive Information

If Zenvya collects sensitive information (e.g., related to health, certification, or training), it will only be done with your consent and in compliance with New York and federal laws.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services
Process applications, certifications, and placements
Communicate with you regarding inquiries, support, and updates
Send marketing communications (you may opt out at any time)
Comply with legal obligations and enforce agreements

3. Sharing of Information

We do not sell your personal information. We may share information in the following limited circumstances:

Service Providers: With vendors who perform services on our behalf (e.g., hosting, payment processing, background checks).
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: If Zenvya undergoes a merger, acquisition, or asset sale.
With Your Consent: When you explicitly authorize us to share information.

4. Cookies and Tracking Technologies

Zenvya uses cookies and similar tools to enhance your browsing experience, analyze usage, and deliver relevant content. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure.

6. Your Privacy Rights

If you are a New York resident, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your personal information (subject to legal and contractual limits)
Opt out of marketing communications

If you are a resident of California or the EU/EEA, you may have additional rights under the CCPA or GDPR, including rights to data portability and objection to certain processing.

Requests can be submitted by emailing admin@nypeersupport.com.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. Data Retention

We retain personal information only as long as necessary for business purposes, to comply with legal obligations, or to resolve disputes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Zenvya Peer Services LLC
Email: admin@nypeersupport.com